Contact us at 647-483-8152
Contact us at 647-483-8152
Ensure freedom of movement and safety throughout your facility
staying switched on
Once your assistive listening technology has been installed, it's important to make sure it's switched on - and stays on.
Some models have an energy-saving 'sleep' function. The units can detect the difference between noise and speech and will only activate when speech is detected.
If you've revamped your venue since a system was installed, check to ensure systems haven't been unplugged.
SIGNAGE
People need to know assistive listening technology is in place in order to benefit from it. Make sure signs are displayed to show what is available.
The hearing loop sign, which is internationally recognized, informs hearing aid wearers that a loop is available just by activating the T-Coil in their hearing aid.
Make sure your website has information so potential visitors and customers can see how accessible your venue is.
staff training
There are more than 48 million people in the U.S. and Canada who live with hearing loss.
Make sure staff are aware assistive technology is in place and are knowledgeable on how to use it.
Portable hearing loops that assist one-to-one communication must always be charged and staff need to be confident in using them. Make sure they are kept in a designated place, so they are easily found and available.
Providing inclusive, quality service will ensure loyalty to your business.
Top Tips for Communication with Someone with Hearing Loss
If you’re wearing a facemask, ask if they would like you to remove it. They may rely on lip-reading to help them understand what’s being said.
Face the person and give them your full attention.
Speak clearly but normally – don’t shout or over-emphasize your words.
Try rephrasing what you're saying.
Have a pen and paper to write things down if necessary.
Make eye contact and maintain it while you are talking.